Refund policy
OpulenzaLuxe · Return Policy
All Sales Are Final
Due to the exclusive nature and limited availability of our designer pieces, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Client Responsibility
We encourage clients to carefully review all product descriptions, images, and details prior to purchase. Our Customer Care team is available to assist with any questions to ensure confidence before finalizing an order.
Authenticity Guarantee
Every item sold by OpulenzaLuxe is 100% authentic. We work exclusively with trusted boutiques and verified sources to guarantee that each piece meets the highest standards of quality and authenticity.
Exceptions
If your item arrives damaged or defective, please notify us within 48 hours of delivery at:
📩 customercare@opulenzaluxe.com
Our team will review each case individually to provide assistance.