Shipping policy
OpulenzaLuxe · Shipping Policy
At OpulenzaLuxe, every order is more than a transaction — it is a promise of elegance delivered. Each piece is sourced with precision and prepared with the utmost care to ensure that your shopping experience reflects the sophistication of our brand.
Order Preparation
To guarantee exclusivity and attention to detail, all orders undergo a preparation window of 7–10 business days after payment has been confirmed. This period allows us to carefully secure your selected pieces through our trusted partners.
Estimated Transit Times
We collaborate with leading carriers to ensure a smooth delivery. Shipping times vary depending on location and customs procedures, but on average your order will reach you within 10–20 business days.
Approximate transit once dispatched:
• United States: 3–6 business days
• Puerto Rico: 6–10 business days
• Colombia, Costa Rica, Ecuador, Venezuela, Panama, Dominican Republic, Peru, Paraguay, Nicaragua, Honduras, Guatemala, El Salvador: 8–15 business days
• Chile: 8–12 business days
• Mexico: 8–12 business days
• Other destinations worldwide: 8–12 business days
*Please note: Customs inspections and local regulations may occasionally extend delivery timelines. These circumstances lie outside our control, and we deeply value your patience.*
Duties & Customs
To simplify your experience, OpulenzaLuxe covers all duties and import taxes for the regions listed above. The price you see at checkout is the final price you pay.
For destinations not included in this list, local authorities may apply duties and import taxes at the time of delivery. These charges are the sole responsibility of the customer.
Payment Options
We offer a carefully curated selection of secure payment methods for your convenience:
• Zelle
• Credit & Debit Cards (processing fee may apply)
• PayPal (processing fee may apply)
• Venmo
• Afterpay
• Affirm
Your order will only be reserved and processed once payment has been confirmed.
Final Sale
Each piece at OpulenzaLuxe is sourced on demand and secured exclusively for you. As such, all sales are final. We do not accept cancellations, returns, or exchanges.
Contact
For personalized assistance with your order, please reach our dedicated Customer Care team:
📩 customercare@opulenzaluxe.com
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